FAQ

Choose your product, confirm the model and package quantity, and select a one-time purchase or an available subscription option. Add it to your cart and review your order, shipping and payment options at checkout.

Orders of $75 or more qualify for free standard shipping. Shipping charges for smaller orders and available expedited options are shown at checkout. See our shipping policy.

Shipping typically takes 3–5 business days. For expedited or special shipping requests, please contact us before ordering at info@paragondiabeticsupply.com or (954) 698-4838 so we can discuss available options.

Absolutely! Once your order ships, you'll receive a confirmation email with a tracking number. You can also view your order status and tracking information in your account dashboard.

Check the exact model, package quantity and manufacturer compatibility information before ordering. Your healthcare professional can help you choose supplies appropriate for your care. Follow the instructions supplied with the product. Our CGM buying guides can help you compare models and cash costs.

Browse CGM sensors, blood glucose test strips, and lancets and lancing devices. Check each product page for the exact model, quantity, current price and availability.

Yes. Paragon Diabetic Supply is accredited by Community Health Accreditation Partner (CHAP). Our CHAP Seal of Accreditation appears in the website footer. For questions about Paragon or our accreditation, contact our team.

Request a return within 14 days after receiving your order. Eligible products, including sale-priced products, must be unopened, unused and in their original packaging. We provide a return shipping label; customers pay return shipping for change-of-mind returns. Approved refunds are issued to the original payment method within 5 business days after we receive and inspect the return. Contact info@paragondiabeticsupply.com before sending anything back. See our refund policy for full terms.

You can place an order using the checkout options shown on the website. If you have an account, sign in to view your order history. Contact our team if you need help finding an order.

Visit our education blog for Libre and Dexcom comparisons and our CGM cost guide for cash-pay planning. These resources explain product differences and purchasing considerations. For advice about your individual care, speak with your healthcare professional.

Our website offers cash-pay ordering. Interested in using insurance? Contact our team to discuss available options for your plan.

Contact Paragon Diabetic Supply at (954) 698-4838 or info@paragondiabeticsupply.com for product and order questions. Include your order number when asking about an existing order.

Contact Paragon for product-listing details, package quantities, shipping and order questions. For product selection based on your medical needs, treatment decisions or personalized medical advice, speak with your healthcare professional.